"I called to check in on my 'grandma' this week and she complained that all of a sudden should couldn't surf the web or download her email. 'Everything is timing out, or server's aren't available,' was the reported symptom. 'Am I infected again?' she worried aloud. It turned out to be her machine pulling down the patches. I told her to leave it logged in while she's watching her television programs and it would all work out. Take two patches and call me in the morning."