Monday, September 12, 2005

Dell hell:
"My son still has a Dell laptop (what kind of father am I?) and he had two hardware problems. Since we paid for the super-duper home service, the technician came to our house. But — surprise, surprise — Dell sent him with the wrong parts. He got on the phone to Dell — demanding to know whether he was talking to America, by the way — and got the runaround and they hung up on him twice. He’s their guy."

(Via BuzzMachine.)

Mozilla and hypocrisy

Right, but what about the experiences that Mozilla chooses to default for users like switching to  Yahoo and making that the default upon ...