Sunday, April 16, 2006

Is your username/password correct?

Useless, absurd, must, need, appalled, just, infuriating, essential, etc. - Signal vs. Noise (by 37signals):
Is your username/password correct?
Customer: my file uploads are failing and the error says that my username/password are invalid! What's wrong?
37signals: Is your username/password correct?
Customer: Oh, no it's not. Thanks!

Mozilla and hypocrisy

Right, but what about the experiences that Mozilla chooses to default for users like switching to  Yahoo and making that the default upon ...